Teleperformance Documentation Clerk – Engineering focus, WFH

About the Company

Teleperformance is a global leader in digitally integrated business services, connecting the biggest and most respected brands on the planet with their customers. We are passionate about making an impact, not only for the brands we serve but also for the communities we are a part of. With a presence in 88 countries, Teleperformance empowers over 380,000 employees to provide outstanding customer experience, technical support, back-office services, and more, across various industries. Join our dynamic team and contribute to a company that values innovation, diversity, and professional growth.

Job Description

We are seeking a highly organized and detail-oriented Documentation Clerk with an engineering focus to join our remote team. This role is crucial in maintaining the integrity and accessibility of our engineering documentation. You will be responsible for managing, organizing, and distributing various technical documents, ensuring compliance with established protocols. This is a 100% remote position, offering flexibility while maintaining high standards of productivity and collaboration within a supportive team environment.

Key Responsibilities

• Organize, classify, and maintain technical documentation, including engineering drawings, specifications, reports, and manuals.
• Ensure all documents are properly indexed, filed, and readily retrievable using our document management system.
• Review documents for accuracy, completeness, and adherence to company standards and regulatory requirements.
• Distribute documents to appropriate personnel and departments, tracking revision control and approvals.
• Assist with the preparation and formatting of technical documents as needed.
• Collaborate with engineering teams to understand documentation needs and improve existing processes.
• Manage document archives, ensuring secure storage and efficient retrieval.
• Participate in regular audits of documentation to maintain data integrity.
• Provide administrative support for documentation-related tasks.

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote setting.
• Familiarity with document control principles and practices.
• Basic understanding of engineering terminology and documentation formats.
• High school diploma or equivalent.

Preferred Qualifications

• Associate's degree in a relevant field (e.g., administrative assistant, business administration).
• 1+ years of experience in a documentation control or administrative role, preferably in an engineering or technical environment.
• Experience with document management systems (DMS) or enterprise content management (ECM) software.
• Ability to interpret basic engineering drawings or technical schematics.

Perks & Benefits

• Competitive annual salary.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Flexible 100% remote work environment.
• Opportunities for professional development and career advancement.
• Employee assistance program.
• Access to cutting-edge technology and tools.

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